Cisco TelePresence MCU help contents

Welcome to the Cisco TelePresence MCU online help. You can access all help topics from this contents page. You can also access context-sensitive help for a particular page when using the MCU web browser interface, by clicking the icon on that page and search for help with the Index link in the top right hand corner for every help page.

Using the web interface

• Logging into the web interface
• Failing to log into the web interface

Joining and viewing conferences

• Calling into conferences
• Using an auto attendant
• Using the streaming interface
• Using streaming to view conferences
• Using ConferenceMe to join conferences
• Using in-conference features with video endpoints
• Being invited to a conference
• Understanding how participants display in layout views

Managing conferences

• Displaying conference lists
• Adding and updating conferences
  • Conference templates
  • Conference ownership
  • Port reservation
  • Content channel video support
• Controlling in-conference features
  • Adding participants
  • Customizing layout views
  • Using pane placement
  • Displaying conference statistics
  • Sending messages to all participants
• Managing participants
  • Viewing the conference participant list
  • Customizing a participant's layout view
  • Controlling the near-end camera
  • Viewing a participant's audio signals
  • Selecting a custom participant view
  • Displaying statistics for a participant
  • Sending messages to individual participants
  • Sending DTMF to an audio bridge
  • Displaying diagnostics for a participant
  • Moving a participant
• Creating auto attendants
  • Displaying the auto attendant list
  • Adding and updating an auto attendant
  • Adding a custom banner

Managing endpoints

• Displaying the endpoint list
• Configuring H.323 endpoints
• Configuring SIP endpoints
• Configuring VNC endpoints

Managing gateways

• Displaying the gateway list
• Adding and updating gateways

Managing the built-in gatekeeper

• Displaying the built-in gatekeeper registration list

Managing users

• System-defined users
• User privileges
• Displaying the user list
• Adding and updating users
• Updating your own profile
• Changing your password

Configuring the MCU

• Configuring global conference settings
• Configuring H.323 gatekeeper settings
• Displaying active gatekeeper registrations
• Configuring SIP settings
• Configuring streaming and ConferenceMe settings
• Configuring content settings
• Configuring media ports settings
• Configuring encryption settings
• Configuring security settings

Configuring network and system settings

• Configuring network settings
• Automatic IPv6 address preferences
• Configuring DNS settings
• Configuring IP routing settings
• Configuring IP services settings
• Configuring SNMP settings
• Configuring QoS settings
• Configuring time settings
• Upgrading the MCU
• Shutting down the MCU

Displaying system status

• Displaying general status
• Displaying conference status
• Conference content channel
• Displaying hardware health status
• Displaying security status
• Displaying cluster status (MSE Media2 blade only):
  • for a master blade
  • for a slave blade
• MCU port matrix

Advanced topics

• Working with the event logs
• Working with the audit log
• Understanding security warnings
• Logging using syslog
• SIP: Advanced
• Working with Call Detail Records
• Feedback receivers
• Customizing the user interface
• Customization: more information
• Backing up and restoring the configuration using FTP
• Troubleshooting network connectivity issues
• Configuring SSL certificates
• Understanding clustering (Media2 blade only)

Further information

• Contact details and license information
• Index